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Remote & on-site support
Expert technical support
Fast diagnosis for computers and devices. Choose a tier or call for urgent issues.
Common support
Technical support (24/7)
Call for urgent issues or to confirm the best tier.
(888) 868-603699%
Satisfaction
Free
Assessment
24/7
Intake
3+
Devices / plan
We support
Included support for everyday computer and IT needs—remote or on-site when it makes sense.
Tune-ups
Best for: slow startup / cleanup
Speed, cleanup, and optimization so your system stays responsive.
Peripherals
Best for: printer & device setup
Printers, accessories, and device setup wired or wireless.
Virus help
Best for: malware / safer protection
Malware removal, safer settings, and practical protection guidance.
Crash debugging
Best for: freezes / errors
Freezes, errors, and crashes—root cause diagnosis and fixes.
Pricing
Choose the level of help you want
Pick a quarterly plan for ongoing peace of mind, or a one-time session if you just need one thing fixed.
One-time fix
We connect remotely and focus on one problem in a single visit.
$109.99
One session, one issue
- ✓We dig into what's wrong and walk you through the fix
- ✓One focused session per purchase
- ✓Help installing or removing software when it fits the issue
- ✓Simple tips to tighten up security afterward
- ✓A quick recap of what we changed and what to watch for next
Pay once per session; no subscription
Pro plan
Best fit when you want ongoing help with everyday computer headaches, staying protected online, and getting email and gear working smoothly.
$169.99/quarter
Reg. $209.99/quarter
Up to 3 devices
- ✓Reach us any time, day or night, for the devices on your plan
- ✓We set up and maintain your antivirus and firewall so they stay useful
- ✓Help with email, printers, scanners, and other extras you rely on
- ✓Virus and junk-software cleanup when something slips through
- ✓Sort out slow performance, updates, crashes, and confusing errors
- ✓Covered repairs under warranty when they apply (see terms)
Billed every three months; contact us whenever you need support
Complete plan
Everything in Pro, plus priority scheduling, preventive tune-ups, and broader help for your network, backups, and trickier cleanups—scoped and priced after we talk.
Custom
We quote based on your household and how you use your tech.
Often a fit for more devices or deeper network and data needs
- ✓Everything in the Pro plan
- ✓Up to 5 household devices on the plan (mix of what you rely on day to day)
- ✓Priority scheduling when you need help soon
- ✓Quarterly preventive tune-up for each covered device
- ✓Deeper malware cleanup and practical security hardening when you need it
- ✓Home network help: router, mesh, printers, and stable Wi-Fi
- ✓Backup, restore, and data recovery assistance within support scope
We confirm scope and pricing after you reach out—no surprises before you agree.
Process
Three simple steps
No jargon—just a clear path from request to fix.
- 1
Tell us
Brief issue + tier preference.
- 2
Plan
We confirm scope & timing.
- 3
Resolve
Fix, secure, document.
- Transparent diagnosis
- Security-first cleanup
- Written summary
Support lanes
Remote session
Best for software issues, cleanup, and setup guidance.
On-site visit
When hands-on support is required for devices or network setup.
After-service summary
You get a clear note of what changed and recommended next steps.
Support promise
What you can count on
A diagnosis-first approach, secure handling, and a clear after-summary—so you know what happened and what’s next.
Clear communication
We explain the issue in plain language and confirm scope before we proceed.
Secure handling
Remote work is done with safe steps and careful attention to your device and data.
Written summary
After the session, you get a simple note of what changed and what to do next.
Fix-first troubleshooting
We focus on the root cause—then apply a practical solution you can rely on.
Security-first, always
We prioritize safe steps, careful access, and clear documentation—so the fix is secure and stays stable.
FAQ
Common questions
Quick answers before you contact us.
Contact
How to reach us
Call for the fastest response, email for details, or send a short message—we'll follow up.
Next step
Choose the fastest way to get help.
Attach screenshots or error text if helpful—we'll reply with next steps.
What to expect
- We confirm your request before remote work begins
- Remote-first; on-site when needed
- Clear notes on what we changed
Name, email, and a brief description—takes under a minute.